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» 7 Ways To Build Customer Relationships On Facebook
7 Ways To Build Customer Relationships On Facebook
Until recently, many chief marketing officers were only focused on gathering millions of Facebook fans - says All Facebook. The next phase is all about building relationships with them online.
Here are seven ways CMOs can tap their Facebook fanbases for customer relationship management.
- Build A Single Database
- Prioritize Engagements
- Identify Your Most Important Fans
- Give Value To Your Fans
- Tie In Your Other Loyalty Programs
- Communicate The Value You Offer
- Measure Return On Investment
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Added by: Maria
| Tags: loyalty_program, facebook, CMO, customer
| Rating: 0.0/0|