Maria Viszoczki - Marketing professional

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Main » 2011 » May » 26 » 7 Ways To Build Customer Relationships On Facebook
12:28 PM
7 Ways To Build Customer Relationships On Facebook
Until recently, many chief marketing officers were only focused on gathering millions of Facebook fans - says All Facebook. The next phase is all about building relationships with them online.

Here are seven ways CMOs can tap their Facebook fanbases for customer relationship management.


  1. Build A Single Database
  2. Prioritize Engagements
  3. Identify Your Most Important Fans
  4. Give Value To Your Fans
  5. Tie In Your Other Loyalty Programs
  6. Communicate The Value You Offer
  7. Measure Return On Investment


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Added by: Maria | Tags: loyalty_program, Facebook, CMO, Customer | Rating: 0.0/0
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